Fusion CX Ltd.

Incorporated in 2004, Fusion CX Limited is a next-generation customer experience (CX) service provider, delivering high-end, multilingual, and omnichannel engagement solutions across voice, chat, email, social media, and messaging platforms. Fusion CX has strategically evolved into a technology-driven, SaaS-enabled CX partner. Through its technology subsidiary, Omind Technologies, Fusion CX develops proprietary platforms in conversational AI, marketing AI, quality automation, and workforce management—enhancing customer interactions, operational efficiency, and cost optimization at scale. The company operates through flexible commercial models—fixed-fee, transaction-based, and outcome-based—designed to meet the specific needs of enterprise clients across sectors.